Discover how our diverse, talented people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team.

Join our team and advance your career as an

Operations Support Specialist

If you join our team as an Operations Support Specialist, you may have the following responsibilities:

  • Team: You will ensure high customer and vendor connect for project delivery and operations. You will continuously interact with VSTS tool, DevOps manager and Telco to ensure the business needs and requirements are met. You will track project status, resolve roadblocks (technical constraints, requirement ambiguity, etc.), and communicate ongoing project progress to stakeholders. You will facilitate team meetings, including the Daily Stand-up, Sprint Planning, Sprint Review, Backlog Grooming, and Sprint Retrospective. With a focus on continuous improvement, you will identify and deliver opportunities that work to maximise operational efficiency and enhance support delivered.
  • Support: You will support the business in backlog prioritization and eliminate impediments for the unit, so they can focus on achieving sprint goals. You will manage project financials and processes in projects and timely update of in-house tools.
  • Relationships: You will collaborate with team members and other IT&S technical operations groups to assist in the resolution of major incidents, complex problems and retrospectives.
  • Safety and Compliance: Safety of our people and our customers is our highest priority. You will advocate and help ensure our architectures, designs and processes enhance a culture of operational safety and improve our digital security

In the Operations Support Specialist role, we have the following requirements:

  • Bachelor’s Degree or higher
  • Fluency in English
  • Telco background is highly preferred
  • 3-5 years of experience in a similar role
  • Experienced in working within an operational and project delivery environment.
  • Essential Skills:
    • Project Delivery
    • Incident management
    • IT management
  • VSTS board knowledge is an advantage
  • DevOps experience is a plus
  • Knowledge Network Product

At BP we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

Sector(s):

  • Business Supporting Centres
  • IT Support
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Telecommunication
  • Full time

Experience required:

  • 3-5 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Budapest

How to apply/ contact information:

We are a global energy business, involved in every aspect of the complex energy system that drives our world. Today’s growing world is demanding more energy, as well as a path to a low carbon future. For more than 100 years, the people of BP have been adapting to the world’s ever-changing demands. At every turn, we’re improving how we deliver heat, light and mobility to help people everywhere keep advancing.

In Hungary, we operate BP’s Global Business Services organization which is an integrated part of BP. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our BP values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of BP. Join our team, and develop your career in a supportive, forward-thinking environment, as we keep advancing together.

If you are interested in this position, learn more on

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