IT Services Hungary Kft. (IT SERVICES HUNGARY KFT)

Operations Manager - Public Cloud

Your tasks

  • Define process and technical/Operation concepts for an Operation of Edge computing
  • Continuous analysis and optimization for the internal process in terms of quality, cost, output, productivity, etc
  • Periodically Reporting (KPIs)
  • Supports service level and escalation management for international customers
  • Customer care and support of existing customer about performance and quality
  • Plans, controls and assumes responsibility for the timely / qualitative provision of the scope of services
  • Plans and develops methods to increase efficiency in coordination with the SDM and implements them responsibly

If you have…

  • Operations background  or deep operational knowledge
  • Experienced in process design and description
  • Basic technical understanding of the infrastructure and operations tools
  • Leading alignment workshops
  • Good ITIL knowledge
  • Experienced in writing Runbooks, operational handbook, service description etc….
  • German speaking nice to have
  • Motivated and ready for travelling

What we can offer you in return?

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment in MillPark
  • Carrier development opportunity inside the company
  • And much more, for further info click here.

Sector(s):

  • IT Operation, Telecommunication
  • Network and System Engineer

Experience required:

  • 1-3 years professional experience

Required Qualification:

  • High school degree

Required language level:

  • German (intermediate / communication)

Employment type:

  • Full time

Job location:

Debrecen

How to apply/ contact information:

Please click the Apply button to send your application.