Company description

There are close to 2500 people working on the future at British Telecommunications’ (BT) Hungarian shared services centre in Budapest and Debrecen. Join them! You can jumpstart your career with us if you have a good command of English, strong business acumen, and the ability to solve complex problems. What we have to over you is top notch training courses, award winning family friendly and welfare programs, competitive pay, exciting tasks, and an open, international atmosphere. Furthermore, we will give you all the help you need to shape your career and your life the way you want. It’s your future, your decision.

We are the largest BT employer on the Continent and 3rd largest SSC in Hungary. 20 functions in 11 Service Lines, 2200+ employees. Supporting: 3000+ BT GS customers across 15 countries.

2nd line Data Network - Cisco


The Specifics:

    The Team: Zurich Insurance Group
    Contract Type: Permanent
    Work Schedule: Shifts
    Home office opportunity: Yes, depending on further agreement

As 2nd line Data Network - Cisco , you will be in charge of:

  • Support and maintain the global infrastructure for a dedicated client
  • To be the technical escalation point for 1st line team
  • To support 3rd line team when necessary
  • Manage supplier activities (Coordinating 3rd party agents for resolution within SLA)
  • May do proactive jeopardy and ticket management
  • Organizing technical trainings, knowledge sharing

We'll also need to see these on your CV:

    Professional skills:
  • In depth understanding of LAN/WAN/WLAN/IPSec/Switching and Routing
  • Experienced level of Network troubleshooting
  • Ability to communicate fluently in both written and spoken English
  • CCNA certifcation or equivalent knowledge/experience

  • Language skills:
  • English on a fluent level
  • Also, French or German or Italian or Spanish on a conversational level is an advantage


  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Network and System Engineer
  • System operator, Maintenance Staff
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - intermediate / communication

Job location:



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