Monitoring Systems and Data Center Operations Administrator

    Allianz Technology SE is the international shared service company of the Allianz Group and has its registered office in Munich. Our customers are Allianz companies across the globe to which our 7,500 employees across the international locations offer innovative, top-quality products and services in the fields of IT Services and Operations.
    The Hungarian branch operates in Budapest and remotely coordinates the technical infrastructure the Central and Eastern European region.


    We are looking for enthusiastic and agile candidates to the position of Service Desk Operator and Monitoring to our Central and Eastern European regional Data Center in Budapest.

Responsibilities

  • Support customers within the CEE and other regions
  • Operate the Monitoring systems of the Data Center
  • Managing tickets, escalations in ticketing systems and general Service Desk activities
  • Execute installation and maintenance activities of Monitoring system components
  • Coordinate incident resolutions and problem process
  • Cooperate with different teams within Allianz
  • Maintaining and creating SLA and performance reports for customers
  • Create and maintain monitoring documentation
  • Develop tools to support Data Center administration, teams and customers

Requirements

  • Adequate experience to its L2 position in enterprise environment, in similar position
  • Working experience within ITIL environment
  • University or College degree on relevant field or comparable list of experiences
  • Skills in enterprise and open-source monitoring solutions
  • Skills in scripting in multiple environments
  • Basic Linux and Windows OS administration knowledge
  • Basic database administration knowledge
  • Basic SAN/LAN/Virtualization knowledge
  • Basic knowledge of Web development
  • Working knowledge of ticketing systems
  • Good communication skills
  • Ability to learn new skills
  • Advanced English is a must
  • Proactive approach is expected

What we offer

  • Competitive salary package according to candidate’s knowledge and competences
  • Annual financial bonus – based on individual targets
  • Wide package of certified trainings
  • Possibility to develop existing and new skills
  • Support of work-life balance

Sector(s):

  • IT Operation, Telecommunication
  • Network and System Engineer
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Budapest

How to apply/ contact information:

Please use the "Jelentkezem" button below.