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Lead Credit Control Analyst – German Speaking

If you join our Credit Control Analyst team, you may have the following responsibilities:

  • Effective cash collection and monitoring of customers’ accounts consistent with BP’s credit standard & policies and preparing collection reports
  • Monitor credit and fraud violations and inform / involve all relevant stakeholders within their DOA
  • Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
  • Adhere to the Team’s regular KPI’s (such as working conditions and performance)
  • Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
  • Maintain and develop working relationship with Cross functions (incl: Sales, Customer Service team etc.)
  • Be able to identify key, strategic or high-risk business customers and issues and take actions together with the relevant stakeholders
  • Utilize all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
  • Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
  • Review and make decisions based on customers’ blocked orders
  • Compliance with all relevant Credit Management related and QMS/EMS policies
  • Leading other Credit Control Analysts on daily operations acting as first point of contact
  • Support Line Manager in all projects, systems implementations, strategic topics and any ad hoc activities needed

In the Lead Credit Control Analyst role, we have the following requirements:

  • At least 2-3 years of Credit Control/Cash Collection/Accounting or Customer Service experience
  • At least intermediate level of English AND German language knowledge
  • Able to deal with complex situations while maintaining the right balance of customer and business focus
  • Able to produce consistently high-quality information within tight deadlines

At BP we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

    We are a global energy business, involved in every aspect of the complex energy system that drives our world. Today’s growing world is demanding more energy, as well as a path to a low carbon future. For more than 100 years, the people of BP have been adapting to the world’s ever-changing demands. At every turn, we’re improving how we deliver heat, light and mobility to help people everywhere keep advancing.

    In Hungary, we operate BP’s Global Business Services organization which is an integrated part of BP. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our BP values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of BP. Join our team, and develop your career in a supportive, forward-thinking environment, as we keep advancing together.

Sector(s):

  • Business Supporting Centres
  • Financial Support
  • Finance, Accounting
  • Analyst, Advisor
  • Financial Analyst
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

All of these are:

  • English - intermediate / communication
  • German - intermediate / communication

Job location:

1095 Budapest, Soroksári út 32-34.

How to apply/ contact information:

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