Join Vodafone Hungary and build a better tomorrow!
We are looking for a

Junior Service and Project Delivery Manager

for our COPS Team

#Vodafonelife

    At Vodafone we connect everybody to live a better today and build a better tomorrow. It is the future we have in our mind when we see the speed of technology development. There is so much creativity across the technology industry that the speed of change is increasing. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

Diversity and Inclusion

    Vodafone is a company that values diversity. We believe that we can operate more successfully and effectively with diverse teams. Our aim is to build a culture where no one will be discriminated based on either their gender, age, cultural background or sexual identity, orientation. Vodafone is committed to support LGBT+ people at work.

You will be involved in the following tasks:

  • Implement Call Centre and Back Office operational processes, review and improve them
  • Represent Customer Care in service, product and system implementation
  • Take part in test methods of new products and developments
  • Responsible for the implementing, delivering, execution and after measurement of efficiency improvements explored during development and process improvement projects.
  • Manage internal communication within the COPS Unit and co-operate with Consumer Sales in order to have up-to-date and consistent information in the front line about the managed projects

We are looking for you if you have

  • Decent experience in Customer Care, especially in Telecom
  • Excellent analytical and strategic skills
  • Good interpersonal and influencing skills
  • Excellent presentation, written and verbal communications skills
  • High levels of self motivation, initiative, can do attitude

Diversity and Inclusion

    Vodafone is a company that values diversity. We believe that we can operate more successfully and effectively with diverse teams. Our aim is to build a culture where no one will be discriminated based on either their gender, age, cultural background or sexual identity, orientation. Vodafone is committed to support LGBT+ people at work.


    The future is exciting. Ready?

Sector(s):

  • IT Operation, Telecommunication
  • Telecommunication
  • Full time

Experience required:

  • 3-5 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Budapest,1097 Lechner Ödön fasor 6.

How to apply/ contact information:

To apply you have to push the „apply” button, what you can find below.