Our client is a leading multinational information technology services and solutions company which operates in more than 100 countries worldwide. The company has a Global Services Center in Budapest which supports European clients in a variety of business services including a Service Desk Function.

Italian Speaking Technical Analyst [CZ-UIT02]

Tasks

  • Provide technical support over phone and via e-mail to external, corporate users
  • Troubleshoot, diagnose and correct technical faults
  • Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself
  • Work together with colleagues to share information, collaborate on problem solving and identify major service issues

Requirements

  • Excellent Italian and strong intermediate English language knowledge
  • Good communication skills and customer-focus mindset
  • Familiarity with MS Office

    Applicants do not need previous work experience in order to apply so our client is happy to work with fresh graduated people.

Advantages:

  • Previously gained work experience on the Italian market

Other:

  • Vibrant, open and friendly atmosphere
  • Creative environment (game room)
  • Attractive Compensation package (base salary + Cafeteria + Language allowance + bonus)
  • Opportunity to use your language knowledge on a daily basis
  • Continuous learning and development

Sector(s):

  • Business Supporting Centres
  • IT Support
  • Client Services, Customer Services
  • Call Center Services
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - intermediate / communication
  • Italian - intermediate / communication

Job location:

Budapest

How to apply/ contact information:

You can apply with the „jelentkezem” button underneath.