Are you going well with Italian&English languages?
Would you like to work in a young&dynamic team?
Then join this fast growing and innovative organization as an

Italian Speaking Service Desk Analyst

A FEW WORDS ABOUT THE COMPANY:

  • Comprehensive industry coverage across nine domains - Banking &Financial Services, Energy &Utilities, Hi-Tech, Government, Insurance, Manufacturing, Life Sciences & Healthcare, Pharma, and Retail, and Media & Information Services – and the capability to service engagements across other industries.

WHAT YOU HAVE TO KNOW ABOUT THEM?

  • They are a multinational company with great values. The most important for them is your satisfaction.

HOW DOES THAT LOOK LIKE?

  • They are supporting their employees with trainings, courses and many other things like a GYM in the office or a room for relaxing If you need. Work in a great atmosphere with a cool, colorful office!

YOUR RESPONSIBILITY WILL BE:

  • To be in touch with your teammates and work as efficient as possible in a well-functioning and smooth co-operation, besides…
  • Answer incoming calls and provide information regarding basic IT questions
  • You have to collect all of the important information to support the technicians’ job so you can save time with it
  • Administrate every step in the system to provide high quality customer experience

FINALLY, REQUIREMENTS ARE:

  • Advanced Italian knowledge – why? You'll be in contact with Italian partners
  • Fluent English knowledge to be able to communicate with your international colleagues
  • Experience in customer service (or related) job role

WHAT DO WE OFFER, IF YOU APPLY?

  • You can be promoted within the organization from one department to the other
  • They provide several opportunities to improve easily – you can choose from lots of trainings for example: language courses, soft skills development, technical/web-based trainings
  • You will get the chance to show what kind of abilities you have
  • They look after your activity needs: gym, recreation room, library
  • And last but not least: a great Western-Europe salary with high cafeteria

Sector(s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Client Services, Customer Services
  • Call Center Services
  • Business Supporting Centres
  • IT Support

Experience required:

  • 1-3 years professional experience

Required Qualification:

  • High school degree

Required language level:

All of these are:

  • English (intermediate / communication)
  • Italian (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

Budapest

how to apply

To apply you have to push the „Jelentkezem” button, what you can find below.