Italian speaking Customer Support Representative

Bónusz

Transcosmos Kft

4031 Debrecen, Kígyóhagyma utca

Transcosmos Kft

Italian speaking Customer Support Representative

Task:

  • Customer support on email and chat platforms (answering general and specific questions of clients)
  • Professional handling of client claims and requests.
  • Computer assisted administration of client claims and requests.
  • Escalating more complicated issues for further processing.

Expectation:

  • 40 hours per week working schedule within opening hours
  • Strong Italian (B2) and English (B2) language knowledge
  • Great communication skills
  • Client focused attitude
  • Reliable and confident personality

What we offer:

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

  • To acquire the necessary knowledge we provide a 2 week paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
  • Competitive salary
  • Monthly performance bonuses
  • Cafeteria
  • Team builing and free time activities
  • Flexibility
  • Youthful environment

Sector(s):

  • Client Services, Customer Services
  • Call Center Services
  • Client Services, Client Services Manager
  • Online Customer Service
Italian speaking Customer Support Representative
Transcosmos Kft
4031 Debrecen, Kígyóhagyma utca