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Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.
We are currently looking for talented individuals in our offices for a service desk agent position.

Italian and English speaking Customer Service Desk Agents

(part time from Monday till Friday, 4.00 pm and 20.00 pm)

Key Responsibilities/Outcomes:

  • Provide technical help to our customers via phone and e-mail
  • Register and follow up incoming calls and e-mails
  • Handle coordination of more complex cases

Key Qualifications:

  • Close to native in Italian, fluency in English
  • Good communication and problem solving skills
  • At least user level computer literacy, troubleshooting experience is an advantage
  • Working hours between 2.00 pm and 20.00 pm (part time)

Our offer:

    In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.

Sector(s):

  • Business Supporting Centres
  • IT Support
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • professional experience is not required

Required language level:

  • English - intermediary/communicative
  • Italian - higher advanced/fit for negotiation

Job location:

Budapest

How to apply:

"If your wildest dream and ambition is to work in a multi-cultural environment where individuals from various corners of the world merge into energetic and highly professional teams – then Unisys is a place for you!
~ Monika (Team Lead for Unisys Service Desk)


You can apply on the „Jelentkezem button” below.

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Állás, munka még: Unisys Magyarország Kft.>
A hirdetés adatai:
  • Pozíció neve: Italian and English speaking Customer Service Desk Agents
  • Rövid pozíció név: Ügyfélkapcsolati munkatárs
  • Hirdető cég: Unisys Magyarország Kft.
  • Elsődleges kategória:
  • Terület: Budapest
  • Feladatok: Provide technical help to our customers via phone and e-mail Register and follow up incoming calls and e-mails Handle coordination of more complex cases
  • Elvárások: Close to native in Italian, fluency in English Good communication and problem solving skills At least user level computer literacy, troubleshooting experience is an advantage Working hours between 2.00 pm and 20.00 pm (part time)
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol, Olasz
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: Mindegy, vagy nem igényel tapasztalatot
  • Feladás dátuma: 2017.02.17