MOL Hungary Service Center IT unit is looking for a professional based on a location at Békásmegyer, Budapest.

IT Support Specialist (Permanent or fixed-term employment – 25-40 hours/week, normal/shift work)

Tasks:

  • Receiving problem reports, identifying users and tools. Revealing the problems.
  • Problem shooting at 1st level (hardware/software/network/ERP/Business and Office Applications)
  • Managing the reported problems, following it from the notification to the solution.
  • Supporting MOL internal users (10 000+ users),
  • Managing the ticket system
  • Keeping contact with external suppliers and outsourced partners.
  • participate in process improvement
  • Managing the knowledge transfer

Requirements:

  • At least secondary education
  • At least 1-3+ years of relevant experience (IT Support)
  • General hardware and software knowledge
  • IT system, tool and application knowledge
  • Good communication skills
  • Customer oriented approach
  • English knowledge (conversational level)
  • Good problem identification and problem solving skills
  • Stress tolerance
  • Good team member
  • Advanteges: IT qualification Experience in special (POS) software management Process management practices ITIL qualification

What we offer:

  • Multinational environment
  • Participation in international projects
  • Youthful, energetic and professionally prepared team
  • Home office possibility
  • Horizontal and vertical career advancement opportunities at Local and Group level
  • Professional and further trainings
  • Competitive benefit package
  • Free health programs
  • Family and other events

    Fresh graduates are welcome to apply.

Sector(s):

  • Client Services, Customer Services
  • Call Center Services
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time
  • Part-time 6 hours
  • Part-time 4 hours

Experience required:

  • freshly graduated/career starter

Required language level:

  • English - intermediate / communication

Job location:

Budapest, III. kerület

How to apply/ contact information:

You can apply with the „jelentkezem” button underneath.

For further information call Andrea Juhász (+36-20-931-1239)