Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications.

To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With approximately 23,000 employees, Unisys serves commercial organizations and government agencies throughout the world.

As part of our drive to develop and enhance our technical support offering from our Budapest office we are recruiting for an

IT Asset Management Analyst

    Working as part of our fast-growing dedicated Global EMEA Service Asset & Configuration Management Team, accountable for a high-priority Unisys client, you will be responsible for driving the efficiency and effectiveness of the Service Management process. Our unit’s mission is also to identify opportunities for continuous improvement and to support audit of the use of the process on an operational level.

Main responsibilities:

  • Act as an active member of an Asset Management team working with both on-site and local field resources to identify and validate complete life cycle of end user and enterprise assets
  • Execute and deliver process outputs and deliverables of the Change Management / Request Management / Major Incident / Critical Situation / Problem Management process
  • Provide Ad-Hoc reports for both hardware and software assets
  • Work with field resources and service delivery teams to identify missing information
  • Work with data to eliminate inconsistencies and perform other due diligence analysis
  • Populate all Software License Data and client provided hardware and software data in ITSM CMDB (Configuration Management Database)
  • Reconcile all software licenses against all installed software instances to report on software license compliance
  • Execute data updates for the Disposal process
  • Follow defined processes to ensure data accuracy within the Asset Management CMDB System

Key Technical areas of Expertise:

  • Bachelor's Degree and relevant experience in an ITIL based Enterprise Infrastructure environment (eg. Asset Management / Request Management / Change Management / IT Logistics)
  • Experience in understanding, setting up, driving, managing and improving processes
  • Disciplined and structured approach to process management in a consistent and methodical manner that reports against service deliverables
  • Must be able to analyze data from multiple data sources (eg. SCCM, ADDM, ServiceNow Discovery, Altiris, LANDesk, etc.)
  • High degree of understanding of Microsoft Excel and database concepts

Desired soft / advisory skills:

  • Process driven work ethic
  • Be able to identify and implement process improvement initiatives
  • Good problem solving, time management and organizational skills
  • Attention to detail, ability to work under pressure
  • Effective presentation skills
  • Strong English verbal and written communication skills across multiple staff levels and customers

You’ll have the advantage if:

  • You have completed an ITIL v3 Foundation or ITIL Intermediate Certification on Release Control and Validation
  • You are familiar with MS Excel VBA (Visual Basic for Applications) and have working knowledge in creating Macros
  • Have experience with ServiceNow or similar ITSM toolset (HPSM is highly beneficial)

We can offer:

    We are developing our technical support capability within our central Budapest office. This team has the opportunity to grow as we progress and the potential to work with a number of our major global and European clients. As an employer we will offer career opportunities that encourage learning, promote growth and develop your talent to its fullest. Unisys Budapest is a certified ITIL training center with an appetite to support you in your growth through in house learning courses and certifications.

  • High-prestige Unisys client, directly under the spotlight: be a part of building something awesome
  • Plenty of room for both individual and cross-functional collaborative work
  • The opportunity to work in a superb, dynamic professional team
  • Structured global career development opportunities

Sector(s):

  • IT Development
  • IT Consultant, Analyst, Auditor
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - basic/conversational

Job location:

Budapest

How to apply/ contact information:

You can apply with the 'Jelentkezem' button underneath.