Discover how our diverse, talented people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team.

Join our team and advance your career as a/an

GSD Helpdesk SME- English speaking (fixed term)

If you join our Global SAP Deployment team, you may have the following responsibilities:

  • support the implementation of the helpdesk & supplier enablement strategy
  • onboard suppliers to the new Ariba solution
  • support the preparation of training materials: create FAQs/training materials/job aids and ensure translation into French language
  • provide process/system walk throughs/trainings for internal users and suppliers
  • support operational end user preparedness with data analysis, End to End process testing throughout various test phases, operational trainings and process documentation
  • providing bubble support

In the GSD Help Desk SME role we have the following requirements:

  • At least 2-4 years of proven Helpdesk experience
  • Experience in analysis creation and project work
  • Strong client-facing and communication skills
  • Advanced troubleshooting, problem solving and prioritization skills
  • Fluent in English
  • SAP, Ariba, Salesforce system knowledge is an advantage

At BP we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

    We are a global energy business, involved in every aspect of the complex energy system that drives our world. Today’s growing world is demanding more energy, as well as a path to a low carbon future. For more than 100 years, the people of BP have been adapting to the world’s ever-changing demands. At every turn, we’re improving how we deliver heat, light and mobility to help people everywhere keep advancing.

    In Hungary, we operate BP’s Global Business Services organization which is an integrated part of BP. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our BP values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of BP. Join our team, and develop your career in a supportive, forward-thinking environment, as we keep advancing together.


  • Business Supporting Centres
  • IT Support
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

1095 Budapest, Soroksári út 32-34.

How to apply/ contact information:

If you are interested in this position, learn more via Jelentkezem button underneath.