Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

We are now searching for a

Google Cloud/BI architect

Tasks:

Service Delivery Management:

  • Collaborate with developers, QA, project managers, business analysts and account managers in conceptualizing, developing and implementing new software applications and enhancements.
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Periodically reports progress and performance and other parameters of accounts in scope to Project Leader/Manager via the Weekly Status Reports as per the schedule or as and when requested
  • Manages day-to-day operational aspects of a project and scope
  • Reviews deliverables prepared by team before passing to client or offshore team as and when required
  • Ensure customer satisfaction with respect to delivery
  • Define and implement the processes and procedures required for enhancing the quality of deliverables and increasing customer satisfaction 
  • Meeting internal quality guidelines and standards 
  • Cooperation with internal support groups (HR, Admin, Finance, IS, Quality, Pre-Sales)
  • Identify and implement standard processes and procedures for work initiation, project definition, management reporting and project closure 
  • Review and recommend changes to process 
  • Coordinate with stakeholders on service delivery related issues and communicate in time on progress, delays and risks 
  • Ensure that standard methodologies and processes are being followed 
  • Manage environment in accordance with OLA provided by internal IS team or as described in Business Continuity Plan 
  • Ensure collaborative outcomes by establishing strong customer relationships
  • Responsible for the successful definition, testing, management and launch of product modules 
  • Conduct requirements definition sessions
  • Coordinate product deployments and write release communications
  • Work collaboratively with Project Management, Content, UX/UI, IT, QA and development teams
  • Act as subject matter expert for your product and conduct training sessions as appropriate 
  • Monitor and work with development teams to resolve issues
  • Assisting with the business case
  • Planning and monitoring
  • Translating and simplifying requirements
  • Requirements management and communication
  • Tracks and inform about all changes 
  • Participates in user acceptance testing and testing of new system functionality
  • Develops training curriculum and conducts formal training sessions covering assigned systems module.
  • Lead and mentor development team members, including preparing and dispensing work assignments and reviewing the work of other team members
  • Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, resolution and root cause analysis of cross-functional issues.
  • Assist in defining software development project plans, including scoping, estimating, scheduling, and implementation.
  • Analyze user requests and assist in the design and implementation process for new products/projects, informing senior executive of alternatives.
  • Implement solutions that are reliable, scalable, and perform at a high-level to meet the service levels associated with mission-critical web-based solutions.
  • Deliver high-quality solutions to business owners to ensure alignment of technical solution with business objectives
  • Develop technical documentation to define the system components, development environment and implementation planning/strategies
  • Maintain a current awareness of new technology development techniques and trends as it relates to Web architecture, databases, development and tools.
  • Define and implement strategies for integration of 3rd party systems into the business and technical architectures.
  • Work with functional teams to define and implement migration strategies from legacy systems to new architecture and technologies.

 

Coordination:

  • Cooperate with teams at different locations
  • Maintain good and effective relationship with all internal and external stakeholders 

 

Operation Management:

  • Initiate process improvement activities for service level improvements
  • Track, monitor and take proactive actions to precede any non-compliance
  • Report of the potential risks
  • Collaboration with Management to ensure correct realization of the contract in terms of Client’s requirements and claims, performances, security, environmental and legal constraints, quality of the deliverables
  • Prepare and maintain all documentation as per requirements of actual iQMS version
  • Keep, track and follow all Security guidelines as per ISO standards as well as internal requirements
  • Report if network and voice related equipment are not functioning properly

 

Knowledge Management:

  • Share lessons learnt and best practices with other accounts
  • Ensure that appropriate knowledge base is created, being used and updated frequently
  • Gain understanding of latest technologies
  • Recommend upgrades to customer , if necessary
  • Maintain high standards of software quality within the team by establishing good practices and habits
  • Develops training curriculum and conducts formal training sessions covering assigned systems module

 

Processes:

  • Cooperation with internal support groups (HR, Admin, Payroll & Finance, IS, Delivery Excellence, Pre-Sales)
  • Follow all TCS internal processes
  • Complete reporting requests by direct and indirect Superiors

 

People and Performance Management:

  • Support and provide guidance to team to achieve personal, team-based and professional goals
  • Facilitate communication and team building activities within the team 
  • Updating knowledge and skills inventory for team members

 

Service Level Management:

  • Analyze and track SLA/KPI compliance and identify corrective steps appropriately 
  • Review expectations from customer and manage service level 
  • Monitor overall service level (KPI/SLA) across various towers and report it to management and customer 
  • Initiate process improvement activities for service level improvements 

Requirements:

  • College or University Degree 
  • Fluent English language knowledge 
  • GCP cloud engineer certification
  • Experience in telco sector is highly desired
  • Excellent Analytical and problem solving skills
  • Ability to diagnose and troubleshoot problems quickly
  • Motivated to learn new applications and domains
  • Strong time management skills
  • Ability to take full ownership of tasks and projects
  • Experience with Agile/SCRUM process
  • Team player with excellent interpersonal skills
  • Strong verbal and written communication
  • Possess Can-Do attitude to overcome challenges
  • Self-motivated and directed 

Our client offers:

  • You can be part of a colorful and dynamic work environment with:
  • Market competitive compensation package
  • A great diversity of people, cultures and business areas
  • Language courses and training
  • Global and diverse working environment
  • On-site relax & gym rooms
  • Volunteering, sport and employee events
  • Remote work and home office opportunities

How to apply/ contact information:

Start: A.S.A.P.

Salary: competitive 

Contract type: full time employee position

Location: Budapest, XI.

Please send your CV online in English.