Tetszik Önnek ez az állás?
Jelentkezzen rá most!
In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.800 colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world

Join our team as a:

German Speaking System Support Associate - VOC0002R8

Role purpose:

    Supporting the operational Flexforce activity with regards to processing of external orders and services by acting as 1st Level Support. To identify issues and improvement opportunities and drive resolution by interfacing with the key contacts

What you will do:

  • Fieldglass 1st Level Support - answer queries via central inbox and central phone number
  • Raise tickets for all technical issues, follows up and verifies resolution
  • Contact for internal and external users of the VMS tool
  • Manage PMO dashboard; chasing, pending approvals, rejecting job seekers
  • Report Management to support the Finance, SCM and HR departments
  • Contact Person for SCVT-Team to support and guide on any related issues
  • Check all mandatory elements; like Reminder, Attachment, Title

The position is for you if you have:

  • Strong intermediate German and English language skills in spoken and written
  • Dealing with vendor management systems ideally experience with SAP Fieldglass
  • Good understanding of IT skills and tools
  • MS Office skills
  • Good Communication & Interpersonal skills
  • Solution oriented, able to deal with complex and ambiguous situations

Why should you join us:

  • We provide working assets as laptop and mobile phone with Vodafone RED subscription
  • Unravel your continuous process improvement mind-set – new ideas are always listened to
  • Internal coaching/mentoring culture
  • Internal career opportunities
  • Possibility to work from home

Sector(s):

  • IT Operation, Telecommunication
  • Corporate Management System, SAP
  • Transportation, Procurement, Logistics
  • Supply Chain
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - intermediary/communicative
  • German - intermediary/communicative

Job location:

1087 Budapest, Hungária körút 40-44.

How to apply/ contact information:

Join us and start your journey because we’re at our best when you’re at yours!
You can apply with the „Jelentkezem button” underneath.

A hirdetés adatai:
  • Pozíció neve: German Speaking System Support Associate - VOC0002R8
  • Rövid pozíció név: Logisztikai munkatárs
  • Hirdető cég: Vodafone Shared Services Budapest
  • Elsődleges kategória:
  • Terület: Budapest
  • Város: VIII. kerület
  • Feladatok: Fieldglass 1st Level Support - answer queries via central inbox and central phone number Raise tickets for all technical issues, follows up and verifies resolution Contact for internal and external users of the VMS tool Manage PMO dashboard; chasing, pending approvals, rejecting job seekers Report Management to support the Finance, SCM and HR departments Contact Person for SCVT-Team to support and guide on any related issues Check all mandatory elements; like Reminder, Attachment, Title
  • Elvárások: Strong intermediate German and English language skills in spoken and written Dealing with vendor management systems ideally experience with SAP Fieldglass Good understanding of IT skills and tools MS Office skills Good Communication & Interpersonal skills Solution oriented, able to deal with complex and ambiguous situations
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol, Német
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: Mindegy, vagy nem igényel tapasztalatot
  • Feladás dátuma: 2018-01-18
Állás, munka még: Vodafone Shared Services Budapest>