German Speaking Junior Technical Support Analyst
The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.
A new area within Accenture Digital is Industry X.0, an advanced, digitally-enabled planning and investment approach for manufacturing and asset-intensive industries. In your role within the Industry X.0 team, you’ll help clients take advantage of significant market opportunities as digital technology moves across industries. You’ll help them transform their product, manufacturing and product related services value chains in Communications, Media, High Tech, Chemicals, Products, Mining, Oil & Gas and Utilities. As part of Accenture Digital, you’ll benefit from tailored career management and specialist skills that will fuel your ambitions in the Industry X.0 space
What will be your responsibility:
- Providing 1st level support via phone and email.
- Resolve and/or assist in any technical problem in order to re-establish the service as quickly as possible.
- Cooperation with L2 team and end users for the ticket investigations, follow client and CIO processes.
- Working with a multinational team.
What we are looking for:
- Fluent English and conversational German.
- IT awareness
- Experience in direct communication.
- Strong problem resolution and communication skills
- IT Operation, Telecommunication
- IT Support, Helpdesk
- Full time
- 1-3 years professional experience
Required language level:
All of these are:
- English - higher advanced/fit for negotiation
- German - intermediate / communication
How to apply:
You can apply with the „Jelentkezem button” underneath.