Functional specialist, ERP operations (SAP SD/LE)

Budapest or Székesfehérvár

Responsibilities:

  • Issue resolution on incidents and problems for the live units in Hana
  • Service and change requests management
  • Ensures stable business process continuation and improvements
  • Dedicated and high focused business support during period end closing
  • Provides appropriate solutions upon Business Area requirements
  • Design, configure, test and train business solutions in collaboration with solution team
  • Participate in hyper care and take over location support from project team
  • Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations
  • (customers) globally, according to the SLA’s agreed
  • Proactive system improvement proposals and initiatives
  • Preventive business process support
  • Works closely with business support departments to translate business requirements into feasible solutions
  • Close working relationship with technical, solution delivery, basis and authorization teams all involved in the different business support processes
  • Understand and work according to the transport and release management process
  • Comes up kontinuus with business and process related improvement ideas
  • Provide and maintain process documentations like problem, incident and change management
  • Work according to the best practises for support
  • Perform daily tasks in the global ticketing system

Requirements:

  • 3-5 years of experience in a comparable role within IT or Business
  • Functional or technical related work experience with same/similar Business Applications
  • IT /Business Degree or Equivalent
  • Prince II Foundation is preferred
  • Fluency in English (verbal and written)
  • Knowledge of basic project management procedures within IT

Apply:

A story shaped by you.

 

Do you want to shape our story with your personality, expertise and ambitions? At Hydro we are a global family of 35 000 people that extract, produce, shape and reuse the world’s most flexible and sustainable metal into infinite innovations and applications.