Reed Global - Europe is acting as an Employment Agency in relation to this vacancy.

Are you looking for new challenges? Do you enjoy multitasking activities? Would you like to work for a multinational company?

Our multinational client is looking for fresh graduated candidates. As they are a growing and stable company, you could gain experience in a multinational and competitive environment.

Fresh grad opportunity

What you will be doing:

  • To provide first line technical customer support via phone, chat and e-mail
  • Maintain a quality business relationship with all customers
  • Respond to enquiries from customers and assist them resolve their hardware or software problems
  • To take ownership of customer problems and be proactive when dealing with their issues
  • To log all Chats and E-mails into the ticket logging system
  • Ensure that all customer contacts are handled in a timely and effective manner within the agreed Service Level Agreements
  • Effective use of procedures and technical documentation
  • Identify any service related issues and escalate to the Team Leader

Requirements that make you the best candidate:

  • Advanced English and French/Spanish/Dutch language knowledge (both oral and written) is a must
  • Welcome fresh graduates
  • Willingness to learn and grow with the company
  • Highly customer focused with a good understanding and working knowledge of the services provided by your department

Why it is a good opportunity for you:

  • International working environment
  • Great career opportunity in a constantly growing organization
  • New challenges, complex and various tasks

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Client Services, Customer Services
  • Call Center Services
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • professional experience is not required

Required language level:

Any of these are:

  • English - higher advanced/fit for negotiation
  • French - higher advanced/fit for negotiation
  • Spanish - higher advanced/fit for negotiation
  • Dutch - higher advanced/fit for negotiation

Job location:

Debrecen

How to apply/ contact information:

You can apply with the „Jelentkezem" button underneath.