Unisys Global Services Hungary opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and IT services to its prestigious clients across Europe. As an employer, we are offering career opportunities that encourage learning, promote growth and develop your talent to its fullest.

As a member of this team the new colleague will be responsible for the scheduling and monitoring of a designated group of field engineer’s within a specific geographic area and ensuring that service requests are scheduled and attended in accordance with Service Level target timescales.

Finnish Speaking Field Service Readiness Coordinator

Role Purpose:

    Our Global Field Operation Center is looking forward to welcome a new Finnish Speaking Team Coordinator within their ranks. As the Budapest team is solely responsible for the coordination and daily scheduling of the Field Technicians in the European region, the exciting and dynamic multinational environment is a given. If you enjoy using your Finnish and English language skills as well as looking forward to develop yourself in a 1000+ organization that has a global impact, you might be the one we are looking for!

What you will do:

  • Being the first point of contact for the Field Technicians/3rd party vendors
  • Assigning incoming incident to the Field Technician Teams
  • Ensuring that incidents are being handled within the contractual timeframes
  • Being responsible for all incident related administration
  • Being responsible for the lifecycle of the incidents

Requirements:

  • Fluency in Finnish, strong intermediate in English
  • Good working knowledge of MS Office (Word, Excel, Outlook)
  • Experience of incident logging systems is an advantage

Why should you join us:

  • Development possibilities
  • Multinational environment, multicultural teams
  • Language bonus
  • Flexible cafeteria package
  • Fruit day every other week
  • Recreation room
  • Team buildings
  • Training opportunities within working hours
  • Access for the Unisys University

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - intermediate / communication
  • Finnish - intermediate / communication

Job location:

Budapest

How to apply/ contact information:

You can apply with the „Jelentkezem" button underneath.