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With its well-known reputation and heritage, Ford Motor Company is one of the largest automakers in the world. The Hungarian office not only represents the Ford brand in Hungary and in other 28 markets, but provides a wide range of services to Ford of Europe and its Western-European affiliates. This time,

Ford Central and Eastern European Sales LLC is looking for an

Extended Service Business (ESB)

Product Administrator


to join our European Ford Customer Service Division.

Roles and responsibilities:

    Area 1 – Administration of Ford Protect Products in Ford internal application: Extended Service Plan System (ESPS)
    • Process ESPS Plan Maintenance to ensure Market Portfolio updates and support amendments of existing Ford Protect programs for new and used vehicles or for Roadside Assistance Service
    • Support implementation of new launches like Ford Protect used or Ford Protect Service Plans by setting up new process approval documents in ESPS application
    • Ensure full Plan Rollover (in ESPS) to ensure Ford Protect plan availability in all markets after year-end
    • Ensure adherence to Audit processes by providing evidence on system entry actions
    • Alignment with other Ford internal areas (e.g. Market Responsibilities, IT area, Finance) on Ford Protect plan system set up regarding timing, approvals and validity dates

    Area 2 – Others
    • Support central and local Project Management for special ESB products and project
    • Process document tracking of the area to ensure short term and long term planning of Plan Maintenance and implementations
    • Ensure commission accounting, dealer status, several Reports and monthly settlements for dealer guarantee or used car program
    • Ensure monthly Roadside Assistance Reporting based on information provided by Service Providers and quarterly Fleet reporting for ESB products
    • Administration of department Sharepoint Side
    • Work on market specific requests and questions regarding issues during registration process of ESB products
    • Ensure Parts Coverage & Warranty Table Maintenance including decision about part coverage and information of other areas.
    • Support the Supervisor Ford Protect Programs regarding special requests

Requirements:

  • University degree
  • Pronounced communication skills and teamwork skills
  • Flexibility and good assertiveness
  • High detail accuracy
  • Good skills of Microsoft Office Programs (Excel, Word)
  • Work experience within marketing or finance
  • Excellent English language skills, both spoken and written

What we offer:

  • Young and vibrant team
  • Continuous challenges and great opportunities to grow
  • Career opportunities
  • Competitive salary
  • Shuttle bus service between local train station and the office

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Finance, Accounting
  • Project Management
  • Marketing, Media, PR
  • Project Manager
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Pest Megye/Budapest/Szentendre

Többes adatkezelés, a jelentkezés elküldése előtt tájékozódjon a munkaadó adatkezelési szabályzatáról.

Way of application:

Should you be interested in the above position, please send your English CV.

A hirdetés adatai:
  • Pozíció neve: Extended Service Business (ESB) Product Administrator
  • Rövid pozíció név: Projektmenedzser
  • Hirdető cég: Ford Közép- és Kelet-Európai Értékesítő Kft.
  • Elsődleges kategória:
  • Terület: Budapest, Pest megye
  • Feladatok: Area 1 – Administration of Ford Protect Products in Ford internal application: Extended Service Plan System (ESPS) Process ESPS Plan Maintenance to ensure Market Portfolio updates and support amendments of existing Ford Protect programs for new and used vehicles or for Roadside Assistance Service Support implementation of new launches like Ford Protect used or Ford Protect Service Plans by setting up new process approval documents in ESPS application Ensure full Plan Rollover (in ESPS) to ensure Ford Protect plan availability in all markets after year-end Ensure adherence to Audit processes by providing evidence on system entry actions Alignment with other Ford internal areas (e.g. Market Responsibilities, IT area, Finance) on Ford Protect plan system set up regarding timing, approvals and validity datesArea 2 – Others Support central and local Project Management for special ESB products and project Process document tracking of the area to ensure short term and long term planning of Plan Maintenance and implementations Ensure commission accounting, dealer status, several Reports and monthly settlements for dealer guarantee or used car program Ensure monthly Roadside Assistance Reporting based on information provided by Service Providers and quarterly Fleet reporting for ESB products Administration of department Sharepoint Side Work on market specific requests and questions regarding issues during registration process of ESB products Ensure Parts Coverage & Warranty Table Maintenance including decision about part coverage and information of other areas. Support the Supervisor Ford Protect Programs regarding special requests
  • Elvárások: University degree Pronounced communication skills and teamwork skills Flexibility and good assertiveness High detail accuracy Good skills of Microsoft Office Programs (Excel, Word) Work experience within marketing or finance Excellent English language skills, both spoken and written
  • Elvárt végzettség: Főiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 1-3 év szakmai tapasztalat
  • Feladás dátuma: 2017-12-06