Discover how our diverse, talented people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team.

Join our team and advance your career as a

Dutch Speaking Retail Support Representative

If you join our Customer Service team, you may have the following responsibilities:

  • be the first point of contact for BP telephone and/or any written form of enquiries from both new and existing customers and stakeholders
  • log, assign, track progress and take ownership of customer queries and requests from receipt to completion, recording progress of these on a regular basis
  • ensure timely and accurate data entry, storage, retrieval, maintenance and updates while maintaining data security
  • interacting with customers and stakeholders in a professional, friendly and efficient manner
  • carry out Retail specific financial tasks, pricing and reporting activities on a regular basis
  • support and maintain databases and contract management tools end-to-end
  • provide accurate information to both business customers and support teams through the correct use of all information technology systems
  • maintaining our reputation by your professional and helpful attitude towards our customers
  • being the face and voice of one of the largest global energy company

In the Retail Support Representative role we have the following requirements:

  • Fluency in Dutch and English language knowledge
  • Customer oriented approach
  • Flexible, motivated personality
  • 0-2 years of relevant experience in the field of Customer Service or in SSC environment is an advantage

At BP we provide the following environment & benefits to you:

  • a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued
  • possibility to join our social communities and networks
  • chill-out and collaboration spaces in a modern office environment
  • learning opportunities, language courses and other development opportunities to shape and advance your career path
  • different bonus opportunities based on performance, wide range of cafeteria elements
  • life & health insurance, medical care package
  • company laptop
  • phone for private usage
  • opportunity to work from home: up to 2 days / week based on team agreement

    We are a global energy business, involved in every aspect of the complex energy system that drives our world. Today’s growing world is demanding more energy, as well as a path to a low carbon future. For more than 100 years, the people of BP have been adapting to the world’s ever-changing demands. At every turn, we’re improving how we deliver heat, light and mobility to help people everywhere keep advancing.

    In Hungary, we operate BP’s Global Business Services organization which is an integrated part of BP. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our BP values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of BP. Join our team, and develop your career in a supportive, forward-thinking environment, as we keep advancing together.

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • Full time

Experience required:

  • freshly graduated/career starter

Required language level:

All of these are:

  • English - higher advanced/fit for negotiation
  • Dutch - higher advanced/fit for negotiation

Job location:

1095 Budapest, Soroksári út 32-34.

How to apply/ contact information:

If you are interested in this position, learn more via Jelentkezem button underneath.