Diákmunka - Reservation Customer Service Agent

MŰISZ Szolgáltató Iskolaszövetkezet

Debrecen

MŰISZ Szolgáltató Iskolaszövetkezet

Diákmunka - Reservation Customer Service Agent

Feladatok:

• Process flight reservations
• Efficiently answer customer queries
• Resolve customer complaints
• Handle inquiries via call / chat / ticket
• After a certain level of experience, organise special assistance for passengers with reduced mobility and/or assist customers with complex problems

Elvárások:

• Full-time student status - active or passive
• Minimum 24 hours / week
• Minimum 4 days / week
• Minimum 2 weekend days / month
• Few shifts between 20:00 and 22:00

Essential skills:
• Fluent in written and verbal English
• Excelent written and oral communication skills
• Customer focused attitude
• Effective organizing and problem solving skills
• Flexibility and adaptibility

Non-essential skills:
• Fluent in a second European language
• Previous customer service experience

What we offer:

What we can offer:
• Flexible working conditions
• Long-time commitment both for you and for us
• Welcomig and youthful working space
• Possibilities to move forward

Bérezés:
1200 - 1300 Ft/hour

Other information

The purpose of this position is to provide telephone assistance to customers as part our contract with one of Europe’s largest low fare’s airline. The successful candidate will be energetic and self-motivated.

Must know:
• Monday to Friday 07:00 to 22:00
• Saturday: 9-19
• Sunday: 10-19
• Flexible working hours, you can organize your own shifts fitting for your everyday schedule.

Training:
• 13 working days before starting to work
• To start working you MUST complete the training successfuly (min. 85%).
• Student can only be absented from 2 training occasions (training time schedule can be modified anytime).

Next training starts in 7TH OF OKTOBER!!

Apply:
• You can apply on our website - www.muisz.hu - after registration and uploading your CV.

Sector(s):

  • Client Services, Customer Services
  • Online Customer Service

How to apply/ contact information:

Please click the Apply button to send your application.
Diákmunka - Reservation Customer Service Agent
MŰISZ Szolgáltató Iskolaszövetkezet
Debrecen