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    Start something big today. Apply as:

Desktop Support Engineer

    Power Tool division
    Miskolc

    Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Robert Bosch Power Tool Ltd. owns the biggest volume in the field of power tools. Our aim is to develop further our current products and we highly rely on the extraordinary performance of our colleagues. The Miskolc Plant is the biggest power tool factory in Europe among the Bosch Power Tool Divisions where we have approximately 3500 colleagues. Our product strategy and the technology - which show the future - let us create products to the market which led our company to the top of the power tool industry.

Your contribution to something big:

  • Provide support for Windows clients, Printers, Mobile and IP phones as needed with regards to network connectivity, hardware/software issues, etc. that fall under a typical IT support environment
  • Customer consultation
  • Hotline ticket management
  • 1st level support for the user to solve the IT problem
  • HW, SW management
  • User and user share administration
  • Provide end user IT trainings
  • License and asset inventory management
  • Virus protection support (client side)
  • RAS VPN Support (internet connection, modem setup)
  • Wireless Barcode Reader support
  • Providing IT report to next level superior
  • Support 24x7 operations environment (ability to support off-hours, weekends, holidays if needed)

What distinguishes you:

  • Bachelor or University degree
  • Good communication skill in Hungarian and English language
  • Strong customer service orientation
  • Ability to work independently and as part of a team in a dynamic environment
  • Ability to write technical documentation
  • Knowledge of Information Technology, Network, and IT Security Processes
  • Systems include: Windows 7 and Win10 desktops, telephones, switches, Wireless Access Points, peripheral accessories, Active Directory, Multifunction Devices, scanners, fax, printers, and virtual machines
  • Understanding of Windows patching, Whole Disk Encryption, Endpoint Antivirus, Microsoft Office applications, and backups

Your future job location offers you:

    Professional challenges, career opportunity at one of the most significant automotive company, support of our employees’ continuous improvement (free courses and trainings), working in a young and innovative team, competitive income and an attractive benefit package, performance based bonus, customizable cafeteria system, many discounts in the city for Bosch employees, free language learning possibilities, free vaccination, health-screening programs, employee referral recruiting system, varied sporting possibilities, hiking programs, summer camps for our employees’ children, Bosch events, open days

Sector(s):

  • IT Operation, Telecommunication
  • IT Administrator
  • IT Support, Helpdesk
  • System operator, Maintenance Staff
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

All of these are:

  • English - intermediary/communicative
  • Hungarian - intermediary/communicative

Job location:

Miskolc, 3526 Robert Bosch park 1.

Make it happen.

Reference Code 2017_PT_CI – Send your CV.

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Többes adatkezelés, a jelentkezés elküldése előtt tájékozódjon a munkaadó adatkezelési szabályzatáról.
Állás, munka még: Bosch csoport>
A hirdetés adatai:
  • Pozíció neve: Desktop Support Engineer
  • Rövid pozíció név: Support engineer
  • Hirdető cég: Bosch csoport
  • Elsődleges kategória:
  • Terület: Borsod-Abaúj-Zemplén megye
  • Város: Miskolc
  • Feladatok: Provide support for Windows clients, Printers, Mobile and IP phones as needed with regards to network connectivity, hardware/software issues, etc. that fall under a typical IT support environment Customer consultation Hotline ticket management 1st level support for the user to solve the IT problem HW, SW management User and user share administration Provide end user IT trainings License and asset inventory management Virus protection support (client side) RAS VPN Support (internet connection, modem setup) Wireless Barcode Reader support Providing IT report to next level superior Support 24x7 operations environment (ability to support off-hours, weekends, holidays if needed)
  • Elvárások: Bachelor or University degree Good communication skill in Hungarian and English language Strong customer service orientation Ability to work independently and as part of a team in a dynamic environment Ability to write technical documentation Knowledge of Information Technology, Network, and IT Security Processes Systems include: Windows 7 and Win10 desktops, telephones, switches, Wireless Access Points, peripheral accessories, Active Directory, Multifunction Devices, scanners, fax, printers, and virtual machines Understanding of Windows patching, Whole Disk Encryption, Endpoint Antivirus, Microsoft Office applications, and backups
  • Elvárt végzettség: Főiskola
  • Elvárt nyelvismeret: Angol, Magyar
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 1-3 év szakmai tapasztalat
  • Feladás dátuma: 2017-09-20