A Vodafone-nál dolgozni több mint egyszerű munkavégzés. A mi munkánk számít. Nemcsak a percekről, SMS-ekről és adatforgalomról gondoskodunk, hanem emberek életéről is. És ez nem kis felelősség. Ha egy pillanatig azokra az emberekre gondolsz, akik támaszt nyújtanak neked, nagy valószínűséggel inkább ők támaszkodnak ránk.

Ügyfeleink állnak munkánk középpontjában. Célunk, hogy jobbá tegyük ügyfeleink és azon közösségek életét, amelyekben élünk és dolgozunk. Támogatjuk munkatársainkat, hogy olyan ügyek javára adakozhassanak, amelyek sokat jelentenek nekik, az által, hogy segítjük őket abban, hogy időt és pénzt adhassanak az általuk kedvelt jótékonysági szervezeteknek

Milyen érzés nálunk dolgozni? Egy olyan környezetet teremtettünk, ahová örömmel fogsz bejárni dolgozni és a legtöbbet hozhatod ki magadból. Rugalmasak vagyunk a munkavégzés terén, úgy dolgozhatsz, ahogy neked a legjobb. Fejlődési lehetőségeket biztosítunk az karriered során, és számos olyan juttatásban is részesülhetsz, amelyek a leginkább passzolnak az életviteledhez.

Join Vodafone Hungary and build a better tomorrow!

We are looking for a

CVM Segment & Lifecycle Manager (fixed term)

for our Customer Value Management Team

#Vodafonelife

At Vodafone we connect everybody to live a better today and build a better tomorrow. It is the future we have in our mind when we see the speed of technology development. There is so much creativity across the technology industry that the speed of change is increasing. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that we have a vibrant and diverse mix of skills and people making Vodafone a great place to work.

Your place in the team

The CVM Segment and Lifecycle Manager should ensure base KPI targets are set, evaluated and met by initiating insight based and value increasing activities. In other words, ensure segment profitability through personalised customer offers.

 The CVM Segment and Lifecycle Manager is also expected to identify and develop new, efficient and customer obsessed base activities and life cycle programmes to increase revenue contribution as well as NPS.

The consumer world is surely becoming more digital, and therefore the ideal individual will also possess knowledge in terms of eDM, mobile App and online re-marketing possibilities.

 

As strategy part of the role the Segment and Lifecycle Manager is expected to take lead and drive CVM related projects ensuring the best possible execution and results.

You will be involved in the following tasks

  • drive implementation of new propositions in existing customer base including design, business case, go-to-market and post-launch evaluation to contribute into the Segments’ strategy
  • provide regular commercial analysis on segment performance and propose improvement actions
  • develop and execute CVM Segment Roadmaps by seeking and implementing improvement opportunities into the initiatives
  • actively participate in respective Segment Virtual Teams contributing with valuable inputs on how we can grow the segments
  • fully implement digital activities when executing campaigns
  • own, manage and execute CVM driven projects (agile way of working)
  • perform as a CVM spoc with supporting non CVM owned projects to contribute into Vodafone strategy

We are looking for you if you have

  • 4+ years’ experience in Segment Marketing or Commercial area
  • Experience in Telecommunications is required
  • Master's degree in Business, Marketing, Economics
  • Fluent English, written and oral is mandatory
  • Microsoft Office Tools (Excel, Powerpoint, Word) advanced knowledge is a must
  • Proven and strong analytical skills, with solid knowledge of data visualization tool (Power BI is preferred)
  • Demonstrated ability to work effectively across business teams to deliver business results, experience in project management across multiple teams in an organization.
  • Experience in agile way of working is preferred
  • Strong problem solving skills
  • Excellent business judgment and an ability to think strategically and execute methodically
  • Passion for quality and for best execution is also essential
  • Excellent interpersonal and communication skills – written and verbal.
  • Strong negotiation skills and ability to maintain effective relationships
  • Work experience in multinational environment is advantage

Diversity and Inclusion

Vodafone is a company that values diversity. We believe that we can operate more successfully and effectively with diverse teams. Our aim is to build a culture where no one will be discriminated based on either their gender, age, cultural background or sexual identity, orientation. Vodafone is committed to support LGBT+ people at work.

The future is exciting. Ready?

Sector(s):

  • Marketing, Media, PR
  • Marketing
  • Brand and Product Manager

Experience required:

  • 3-5 years professional experience

Required Qualification:

  • College degree

Required language level:

  • English (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

1096 BUDAPEST, LECHNER ÖDÖN fasor 6.

How to apply/ contact information:

Apply via "Jelentkezem" button underneath!