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Customer Solution Analyst - Client Engineer (Debrecen)

Your tasks

  • Managing Groups, Users, Service and Computer Accounts
  • Group Policy Management (planning, implementing, and troubleshooting)
  • Managing Active Directory Certificate Services
  • Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches and configuration changes.
  • 3+ years of experience in windows client OS deployment or troubleshooting
  • General knowledge of workplace services and basic knowledge of DWP-productOperationalization of Core Client:
  • Customization of WIM-Images (Windows OS: Client or Server for Terminal server) (“images”)
  • Engineers, creates and integrates local user-and client policies, engineers group policies.
  • Integrates (Core) Apps using OSD-Task Sequences,
  • Integration of Patches into image.
  • Operationalization Releasemgmt. Core ClientMaintains releases/roadmap
  • Creation of images / major releasesFor each new customer
  • 2 major releases per year and customer
  • Update of images / minor releases4 minor releases per year and customer.
  • Integration of Microsoft patches e.g. by SCCM Capture using a Task Sequence.
  • SupportManages the resolution of problems and changes for customer clients
  • 2nd Level Support for Incidents & Problems, ticket handling
  • 3rd Level Support for Problems
  • Analysis, troubleshooting, recreation and fix of complex errors
  • Continuous improvement: feedback to design authority/DWP Dev.
  • Creates and maintains guideline for Images (creation, update, lifecycle)
  • Operate a LAB of images, test new releases (e.g. Win 7 monthly rollup, Win10 CB,…)
  • Ensure Quality of core client/image
  • Provides deployment, installation and support of client-software for designated customer.
  • Participate in troubleshooting calls

If you have…

  • Scripting experiences
  • Experience in Adobe/Office/Java operation
  • At least BSc. degree in IT field 
  • Fluent english
  • Driving licence
  • In-depth knowledge of client operating systems (Windows 7 & 10) including Troubleshooting and Deployment
  • Basic Knowledge of Software distribution systems (SCCM)
  • Basic Cloud Computing Solutions (Citrix preferred)
  • MSI technology
  • Windows Registry
  • (local/client based) Group Policy and Active Directory
  • Windows scripting
  • VB Script, Powershell
  • Virtualization technologies, Citrix/VMware
  • Desktop virtualization technology
  • Ticket systems (SM9 preferred)
  • Certification in Windows 7/10 (welcome, but purely optional)
  • Advantages:At least 3 year experience in server operation and scripting 
  • Personality:
    • Client orientation
    • Independency
    • Flexibility
    • Good problem solving skills
    • Team player attitude
    • Ability to learn quickly
    • Pro-activity

What we can offer you in return?

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment in Infopark
  • Carrier development opportunity inside the company
  • And much more, for further info click here.

Location

Debrecen

A hirdetés adatai:
  • Pozíció neve: Customer Solution Analyst - Client Engineer (Debrecen)
  • Rövid pozíció név: It munkatárs
  • Hirdető cég: IT Services Hungary Kft.
  • Elsődleges kategória:
  • Terület: Hajdú-Bihar megye
  • Feladatok: Managing Groups, Users, Service and Computer Accounts Group Policy Management (planning, implementing, and troubleshooting) Managing Active Directory Certificate Services Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches and configuration changes. 3+ years of experience in windows client OS deployment or troubleshooting General knowledge of workplace services and basic knowledge of DWP-productOperationalization of Core Client: Customization of WIM-Images (Windows OS: Client or Server for Terminal server) (“images”) Engineers, creates and integrates local user-and client policies, engineers group policies. Integrates (Core) Apps using OSD-Task Sequences, Integration of Patches into image. Operationalization Releasemgmt. Core ClientMaintains releases/roadmap Creation of images / major releasesFor each new customer 2 major releases per year and customer Update of images / minor releases4 minor releases per year and customer. Integration of Microsoft patches e.g. by SCCM Capture using a Task Sequence. SupportManages the resolution of problems and changes for customer clients 2nd Level Support for Incidents & Problems, ticket handling 3rd Level Support for Problems Analysis, troubleshooting, recreation and fix of complex errors Continuous improvement: feedback to design authority/DWP Dev. Creates and maintains guideline for Images (creation, update, lifecycle) Operate a LAB of images, test new releases (e.g. Win 7 monthly rollup, Win10 CB,…) Ensure Quality of core client/image Provides deployment, installation and support of client-software for designated customer. Participate in troubleshooting calls
  • Elvárások: Scripting experiences Experience in Adobe/Office/Java operation At least BSc. degree in IT field  Fluent english Driving licence In-depth knowledge of client operating systems (Windows 7 & 10) including Troubleshooting and Deployment Basic Knowledge of Software distribution systems (SCCM) Basic Cloud Computing Solutions (Citrix preferred) MSI technology Windows Registry (local/client based) Group Policy and Active Directory Windows scripting VB Script, Powershell Virtualization technologies, Citrix/VMware Desktop virtualization technology Ticket systems (SM9 preferred) Certification in Windows 7/10 (welcome, but purely optional) Advantages:At least 3 year experience in server operation and scripting  Personality: Client orientation Independency Flexibility Good problem solving skills Team player attitude Ability to learn quickly Pro-activity
  • Elvárt végzettség: Főiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 3-5 év szakmai tapasztalat
  • Feladás dátuma: 2018-01-19
Állás, munka még: IT Services Hungary Kft.>