Customer Service Agent with Russian

    On behalf of our partner company we are looking for an enthusiast candidate for a Customer Service Agent role with fluent English and Russian.

Job description:

  • Acts as the first line contact in respect of parts queries and requests information from dealers and customers
  • Closely liaises with all other PASSAR Parts Departments – particularly Materials, PDC and Parts Sales / Marketing, to promptly action and resolve Dealer and Customer requests
  • Process new parts order and expedite backorders
  • Processes returns and related credit notes
  • Arrange special deliveries to dealers in respect of urgent requests;
  • Resolve shipment and invoice queries
  • Respond to dealer questions in a timely manner via CRM

Candidate Profile

  • Excellent interpersonal skills
  • Applicant must be computer literate and willing to learn logistics system
  • An excellent telephone manner and written communication skills are essential
  • Knowledge of truck and truck parts are desirable
  • Ability to work within a team and to be able to multitask
  • Experience in a customer liaison type position is desirable, but an understanding of the need for outstanding customer service is an essential requirement
  • Fluent English an Russian language skills

    The office is 30 km from Budapest. Public transport options are limited, therefore an own car will be needed.

What we offer

  • Competitive salary package
  • Bonus system
  • Dynamic and human oriented team and environment
  • Multinational environment in a stable position
  • Daily delicious lunch

Sector(s):

  • Client Services, Customer Services
  • Personal Costumer Service
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - higher advanced/fit for negotiation
  • Russian - higher advanced/fit for negotiation

Job location:

Zsámbék

How to apply/ contact information:

In case you are interested please send your application or sign up at +36 30 905 7309.