Randstad Hungary Kft.

We are looking for new colleagues for customer service agent position with English AND French OR Spanish OR Italian OR German knowledge.



  • Owning, driving, communicating, updating and proactively representing the company 
  • Helping the users with the establishment of conferencing service connection and guide them on how to use the service 
  • Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreement)
  • Identify the source of the problem handling audio quality, connectivity issues and configuring the system environment on the user's end
  • Provide solutions, workarounds to incidents and problems
  • Providing 1st line support for internal and external customers while using acquired/trained knowledge on Technical background of the Conferencing Services/Microsoft user environment (Windows, Office tools)


  • English on advanced level 
  • Advantage: French OR Spanish OR Italian OR German on a conversational level
  • Willing to work in shifts

What we offer:

  • Excellent opportunity to work for a strong, multinational company
  • Freedom due to shifts
  • Attractive salary and compensation package
  • Internationally oriented working environment in a strongly expanding company
  • Training and development possibilities


  • IT Operation, Telecommunication
  • IT Support, Helpdesk

Experience required:

  • professional experience is not required

Required Qualification:

  • High school degree

Required language level:

  • English (intermediate / communication)

Employment type:

  • Full time

Job location:


How to apply/ contact information:

Please click the Apply button to send your application.