Customer Insight Manager
What you will be doing
- Providing consultation to management and marketing teams on customer and market insight promoting use in all strategic decision making – being the voice of the customer across the business.
- Managing and undertaking analysis and external/internal customer (B2C & B2B) research projects and delivering insight, profiling customer behaviours and trends, with storytelling reports and insightful narrative.
- Developing external and internal market insights to identify customer opportunities and weak spots, and shape strategic recommendations founded in insight.
- Management of Customer Insight agencies, project management.
- Responsibility for the methodology background of the different research projects.
- Desk research.
Do not hesitate to apply if you have:
- 2-4 years experience working in a similar role with experience of using B2C&B2B customer insight and research to shape and develop business strategy;
- Demonstrable analytical problem solving and statistical capabilities with the ability to transform analysis and insight into meaningful, storytelling presentations;
- Advanced Excel and PowerPoint skills, SPSS knowledge;
- Strong Communication Skills in English and in Hungarian.
Why choose us?
You can have a real impact on the success of a multinational company, moreover, in an industry where mobile technologies and digital innovations are at their turn. In addition to the fix, announced payment and the performance bonus, you get a bonus package of 700,000 HUF per year, which you can choose from a fairly wide palette according to your needs. It is natural that you get a business laptop and company mobile with unlimited internet access. Our headquarters in Hungary is waiting for you in one of the most modern environment.
- Client Services, Customer Services
- Client Services, Client Services Manager
- Marketing, Media, PR
- Market Research Analyst
- Full time
- 1-3 years professional experience
Required language level:
All of these are:
- English - intermediate / communication
- Hungarian - intermediate / communication
How to apply:
In case of interest please send your CV.