CONTRACT SUPPORTER - GERMAN AND ENGLISH SPEAKING

THIS WILL BE YOUR TASKS:

  • Help our client to resolve and maintain issues related to customer contracts
  • Become an expert and provide an outstanding experience to your internal colleagues across the globe
  • Assess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat).
  • Use a variety of modern communication channels to offer the best possible service
  • Administratively process the customer experience cases via different computer applications

HOW CAN YOU GET THIS JOB?

  • Fluent language skills in English and German
  • Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.
  • Must demonstrate strong communication and interpersonal skills.
  • Requires basic software knowledge
  • Secondary s chool is required

IT IS A BIG HUGE IF YOU...

  • Display passion for and responsibility to the customer.
  • Display innovation in everything you do.
  • A strong drive to complete tasks.
  • Display personal and corporate integrity.

WHY JOIN US?

  • Work experience in an international company and multilingual team
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • We believe the health and happiness of our people are central to our success as a business – to achieve this we offer free fruit days and office massage.
  • Internal training and career opportunities
  • A wide range of financial and in-kind benefits
  • Flexible work environment and working schedule
  • Casual dress code

    salary: competitive

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Client Services, Customer Services
  • Call Center Services
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - intermediate / communication
  • German - intermediate / communication

Job location:

Budapest

How to apply/ contact information:

If interested please send us your CV.