Contract Management Professional (German speaking) (139484)

What you'll be doing:

  • The CDS Contract Management Professional will own end to end contract management including P&L performance, risk and obligations, financial targets and profit improvement for one or more small to medium contracts or regional contract management for complex contracts
  • He/she is the key commercial contact between the customers, the BT sales and service operations, maintains and develops customer/stakeholder relationships
  • He/she ensures that all services delivered to the contract/s by CDS are delivered to the standards required and/or contained within the customer contract/s
  • He/she will manage queries, disputes and escalations associated with the contract/s under ownership
  • He/she will manage contract derived risks, obligations, SLA's and the management and mitigation of same
  • He/she is responsible for governance and reporting tasks (CGR, IRT etc)
  • Home office is available in this role depending on further agreement

This role will suit you if you have the following skills:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements
  • Focusing on the objectives and the required outcomes of the processes while delivering a service
  • Working with a cooperative and positive attitude in a group setting to achieve common goals
  • Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
  • Taking the responsibility and taking care of the consequences of making a decision
  • Proven experience in delivering effective and engaging presentations to a variety of audiences
  • Agile with complex business processes ( p.ex. Lead 2 Cash) is an advantage

 

Professional skills:

  • Interest or experience in complex projects is an advantage
  • Contract and business management experience in multinational environment is an advantage
  • Problem solving skills with a can do attitude in a changing environment
  • Confident user of MS Office Applications (including intermediate excel)
  • Minimum bachelor degree and 2+ years relevant working experience in B2B customer and business management field is an advantage

 

Language skills:

  • English on a fluent  level
  • German on a fluent  level

Our efforts to become a really good place to work have been honoured with the following awards:

  • Family Friendly Mentor Company (2017, 2018, 2019, 2020)
  • Family-friendly Company (2012, 2014, 2016)
  • Best Workplaces Award 2020 by Szerethető Munkahelyek
  • Special Award on ‘Open Spotlight Award 2020’ by nyitottakvagyunk. hu
  • Best University Programme in Hungary Award - (2018)
  • Best Employer Branding Strategy in Hungary - Gold Medal (2018)
  • Best Employer Branding Initiative in the CEE, SSC sector (2018)
  • Most attractive employer, SSC sector (2017)
  • Best University-Business cooperation of the year in CEE (2017)
  • Best SSC in CEE region (2016)

How to apply

Apply via "Jelentkezem" button underneath!

COVID-19 Notice: We’ve changed our recruitment process so that we can continue to offer exciting opportunities in BT. We’ve moved to ‘virtual hiring’ until further notice - which includes video interviews and virtual onboarding, to make sure that we maintain candidate and employee safety.

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Client Services, Customer Services
  • Customer Services

Experience required:

  • 1-3 years professional experience

Required Qualification:

  • High school degree

Required language level:

All of these are:

  • English (higher advanced/fit for negotiation)
  • German (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

Budapest