Deutsche Bank AG Hungary Branch - Implementation & Service Department is looking for a

Client Service Representative

(6 months fixed - term contract)

Location: Deutsche Bank AG Hungary Branch – 1054 Budapest, Hold utca 27.

Department: Corporate Bank – Implementation & Service Department

Permanent/Temporary: Temporary – 6 months fixed - term contract

Key Responsibilities

  • Implements cash management deals and products;
  • Gives adequate information about banking activity and cash management;
  • Responds to telephone and e-mail queries, follows up client queries with the relevant administrative tasks;
  • Performs regular service reviews;
  • Builds relationships with our clients by listening and understanding their needs;
  • Deals with customer complaints accurately and in a timely fashion;
  • Delivers electronic banking related services;
  • Collaborates with local and global stakeholders.

Requirements

  • Excellent English and Hungarian knowledge, spoken and written;
  • University or College degree in Economics,
  • Banking experience is a definite advantage;
  • Advanced PC knowledge with MS office applications;
  • Customer oriented mindset,
  • Oustanding organizational skills, excellent time management, ability to plan and manage various tasks simultaneously;
  • Ready to follow internal operational policies and ability to adapt him/herself to multinational environment;
  • Good team player, helpful with other colleagues;

We offer

  • Competitive salary and compensation package;
  • Continuous learning and development;
  • Professional working environment.

Sector(s):

  • Bank, Insurance, Brokering
  • Bank, Insurance Agent
  • Client Services, Customer Services
  • Call Center Services

Experience required:

  • professional experience is not required

Required Qualification:

  • College degree

Required language level:

All of these are:

  • English (higher advanced/fit for negotiation)
  • Hungarian (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

1054 Budapest, Hold utca 27.

How to apply/ contact information:

If you would like to apply for this position, please send us your English and Hungarian CV with photo.