With a more than 30-year history of presence, ingenuity and leadership in Hungary, today, Citi Hungary operates as a unique global bank providing a wide range of world-class products and services to large local corporations, SMEs, multinational clients, financial institutions and the public sector. Together with our Citi Service Center Budapest, which was established in 2005 and provides services in various areas of Technology, Operations, Finance, and Risk & Control for Citi-entities worldwide, more than 2,000 employees working at Citi Hungary.

Client Antivirus Services Lead – 18064894

Job Purpose:

    The candidate will be responsible for all aspects of Antivirus operations, support, coordination and compliance for the Workstation and VDI (Virtual Desktop Infrastructure) platform globally. As well as provide team direction and drive project initiatives forward.

Job Background:

    The position sits within the Infrastructure Defence Security Monitoring Infrastructure, which is a member of the Cyber Security & Network Services organization.

Key Responsibilities:

  • The responsibilities of the candidate will include:
  • Team lead for all projects related initiatives.
  • Act as Subject Matter Expert (SME) for Antivirus products on the Workstations and VDI platforms.
  • Planning the deployment of Antivirus (AV) products and their policies, scheduling changes and negotiating green zones with business partners, deploying AV products using standard processes and technology, meeting compliance requirements.
  • Solving problems and providing Tier 1/2/3 technical expert support and guidance to the SA (Server Administrator) community as required for all McAfee/Antivirus related issues and act as first level point of contact for malware protection.
  • Liaising with SAs for malware detections requiring action on the SA side. Communicating instructions to the SA community for AV remediation activities.
  • Handling AV compliance issues and deviation requests from the SA community following standard procedures and guidelines. Perform console administration, maintenance and cleanup.
  • Actively participate in product certifications, integration testing and projects related to Antivirus.
  • Follow and perform regular review of PCM (Process Control Manual) to ensure it is kept up-to-date and meet the Citi standards.
  • Developing sophisticated data gathering and data analysis applications in SQL, VBA and Excel (+point).
  • Tracking and reporting of all AV remediation activities (such as EOL/EOS) to the SA community and TI management and escalating where necessary to achieve the target dates.
  • Assist the AV team members in formalizing the region specific actions, define clear deployment logistics, and provide compliance guidance and timely update.
  • Represent AV team on various regional and/or global forums to discuss issues pertaining to AV operations and management.
  • Following the AV change management, release management, problem/incident management processes and compliance and Audit guidelines.
  • Participation in creation of weekly AV reports and metrics and ensure to provide Weekly Management updates to the manager.
  • Participating to regional and global security events/malware outbreaks.
  • Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Development Value:

    In this role you will get a chance to work in a unique environment with diverse technology implementations. Personal development is important; all of our analysts acquire and maintain industry-accredited security certifications.

Knowledge and Experience:

  • At least 5+ years in a leadership role
  • 10+ years’ experience with Antivirus Products
  • Strong knowledge of all aspects of Workstations Administration within a complex and distributed technical environment.
  • 8+ years’ experience of working in a large scale distributed environment, ideally within the banking sector.
  • High calibre individual.
  • Knowledge of SQL, VBA and Excel programming will be a strong advantage.
  • Knowledge of client and office automation technologies
  • Knowledge of Antivirus products.

Skills:

  • English Language is a must.
  • Problem solving skills and Attention to detail
  • Strong data analysis and data manipulation skills.

Qualifications:

  • Education Level Required: Bachelor's Degree
  • The candidate should ideally hold a Security Certifications, and/or an MSCE or Trainings from McAfee and be able to present.
  • ITIL certification

Competencies:

    Creativity, flexibility and initiative
    Ability to multitask and deal with a large workload including dealing with priorities and schedule planning
    Good communications skills (both written & oral)
    Ability to thoroughly follow documented processes.

Sector(s):

  • IT Development
  • IT, Development Manager
  • Project Management
  • Full time

Experience required:

  • >10 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

Budapest

How to apply:

You can apply with the  „Jelentkezem button” underneath.