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Business Analyst (Budapest)

Your tasks

  • Support for business processes (order to cash, usage to cash, reporting platforms, portfolio management)
  • Ensuring transparency of delivery items, appointments, budget, requirements and resources
  • Communication with the various stakeholders on professional level, mediate between the client and developer teams (firm but very diplomatic approach)
  • Analyze the customer needs regarding existing systems, specify and prepare documentation on new customer needs
  • Map possible solutions and their feasibility for client needs
  • Organization and preparation of meetings – participating in daily telcos (several hours daily)
  • Documentation of meetings / project results and next steps
  • Tracing of open action items
  • Advising high level management about the performance of team members / project status
  • Ready to substitute the direct manager on demand basis
  • Building up project knowledge base
  • Clearly seeing the “Big Picture”, dividing complex tasks to smaller pieces and assigning to appropriate team members, not get lost in small details
  • Take part in user testing
  • Quality control – execution quality control actions based on customer feedbacks to keep quality assurance on a high level

If you have…

  • University/college degree in IT field and/or minimum 3 years of professional experience in the specified field
  • Fluency in English and German
  • General knowledge of SLA/s OLAs, ticket management systems.
  • Ready to take business calls at out of office hours (in rare cases)
  • Prepared to meet the appropriate stakeholders abroad – willingness to travel to Germany as required (up to approximate once a month)
  • Certificate of good-conduct 

What we can offer you in return?

  • Young and dynamic team
  • Continuous training and development opportunities in IT and foreign languages
  • Ergonomic, modern work environment in Infopark
  • Carrier development opportunity inside the company
  • And much more, for further info click here.

Location

Budapest_Infopark

A hirdetés adatai:
  • Pozíció neve: Business Analyst (Budapest)
  • Hirdető cég: IT Services Hungary Kft.
  • Elsődleges kategória:
  • Terület: Budapest
  • Feladatok: Support for business processes (order to cash, usage to cash, reporting platforms, portfolio management) Ensuring transparency of delivery items, appointments, budget, requirements and resources Communication with the various stakeholders on professional level, mediate between the client and developer teams (firm but very diplomatic approach) Analyze the customer needs regarding existing systems, specify and prepare documentation on new customer needs Map possible solutions and their feasibility for client needs Organization and preparation of meetings – participating in daily telcos (several hours daily) Documentation of meetings / project results and next steps Tracing of open action items Advising high level management about the performance of team members / project status Ready to substitute the direct manager on demand basis Building up project knowledge base Clearly seeing the “Big Picture”, dividing complex tasks to smaller pieces and assigning to appropriate team members, not get lost in small details Take part in user testing Quality control – execution quality control actions based on customer feedbacks to keep quality assurance on a high level
  • Elvárások: University/college degree in IT field and/or minimum 3 years of professional experience in the specified field Fluency in English and German General knowledge of SLA/s OLAs, ticket management systems. Ready to take business calls at out of office hours (in rare cases) Prepared to meet the appropriate stakeholders abroad – willingness to travel to Germany as required (up to approximate once a month) Certificate of good-conduct 
  • Elvárt végzettség: Főiskola
  • Elvárt nyelvismeret: Angol, Német
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 3-5 év szakmai tapasztalat
  • Feladás dátuma: 2018-02-14
Állás, munka még: IT Services Hungary Kft.>