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Would you like to be a member of a fast growing organization?

In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.

We operate with 1.800+ colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries globally.

Join our team as:

Black Belt – Senior Process Improvement Specialist - VOC0002SJ

    In this role you will drive the development and implementation of cross functional processes and systems enhancing speed and accuracy, improving efficiency, effectiveness, service quality and customer satisfaction, and reduce operational costs within the dedicated function/department across the Vodafone Shared Services landscape. You will play a crucial role in continuous process improvement and standardization, identifying root causes of the issues and driving resolution while liaising between the business unit and other functions/departments.

What you will do:

  • Act as global expert of a functional process, set vision and strategy for the process; ensure that global processes are implemented and best practices are used
  • Lead continuous improvement/optimization of processes/services, facilitate successful implementation of new services; promote the process toward an automated environment
  • Review, evaluate and prioritize process/system change requests
  • Lead cross-functional projects, coordinate and manage virtual project teams; apply quality management techniques to problem solving in the project
  • Prepare initial recommendations for the changes to policies and procedures; set standards for process performance; act as member of the policy committee
  • Coordinate the delivery of critical tasks/ milestones in the project, highlight any risks and propose mitigation
  • Give professional guidance to and mentor the service champions and the process improvement specialists of the functions and geographies

This job might be ideal for you if you have:

  • Lean/Six Sigma Black Belt certification (it is a must)
  • Fluency in English
  • Experience gained in a multinational environment; telco or shared service sector experience is a plus
  • Consultancy, negotiation, influencing and presentation skills
  • Analytical, problem solving and time management skills
  • Cross cultural sensitivity
  • Availability to travel

Why should you join us?

  • Opportunity for frequent travels internationally
  • High level of internal visibility, close contact with senior management
  • We provide work assets as laptop and mobile phone with Vodafone RED subscription
  • Unravel your continuous process improvement mind-set – new ideas are always listened to
  • Internal coaching/mentoring culture
  • Support of career aspirations and personal development

Sector(s):

  • Business Supporting Centres
  • Project Management
  • Finance, Accounting
  • Project Management
  • IT Development
  • Project Management
  • Full time

Experience required:

  • 1-3 years professional experience

Required language level:

  • English - higher advanced/fit for negotiation

Job location:

1087 Budapest, Hungária körút 40-44.

How to apply/ contact information:

You can apply with the „Jelentkezem button” underneath.

A hirdetés adatai:
  • Pozíció neve: Black Belt – Senior Process Improvement Specialist - VOC0002SJ
  • Rövid pozíció név: Projektmenedzser
  • Hirdető cég: Vodafone Shared Services Budapest
  • Elsődleges kategória:
  • Terület: Budapest
  • Város: VIII. kerület
  • Feladatok: Act as global expert of a functional process, set vision and strategy for the process; ensure that global processes are implemented and best practices are used Lead continuous improvement/optimization of processes/services, facilitate successful implementation of new services; promote the process toward an automated environment Review, evaluate and prioritize process/system change requests Lead cross-functional projects, coordinate and manage virtual project teams; apply quality management techniques to problem solving in the project Prepare initial recommendations for the changes to policies and procedures; set standards for process performance; act as member of the policy committee Coordinate the delivery of critical tasks/ milestones in the project, highlight any risks and propose mitigation Give professional guidance to and mentor the service champions and the process improvement specialists of the functions and geographies
  • Elvárások: Lean/Six Sigma Black Belt certification (it is a must) Fluency in English Experience gained in a multinational environment; telco or shared service sector experience is a plus Consultancy, negotiation, influencing and presentation skills Analytical, problem solving and time management skills Cross cultural sensitivity Availability to travel
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: 1-3 év szakmai tapasztalat
  • Feladás dátuma: 2018-06-20
  • Lejárati dátum: 2018-07-11
Állás, munka még: Vodafone Shared Services Budapest>