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  • Our client is a leading multinational company providing business process outsourcing and technical help desk services to its prestigious clients across Europe. It is located in the heart of Budapest in modern corporate environment.
  • We are currently looking for talented individuals to its office for a Russian Speaking L2 Service Desk Agent position.
  • 2nd Level Russian Service Desk Agent [ST-URSDA02]

    Tasks:

    • Be responsible for complex tasks requiring high level of technical knowledge
    • Works closely with Supervisors and Technical Support Specialists
    • Provides technical training sessions to junior agents
    • Takes part in building knowledge base articles based on in-scope support requirements

    Requirements:

    • Relevant experience as L1 Service Support Representative
    • Fluency in Russian
    • Good knowledge in English
    • Strong customer and team-focus

    What our client offers:

    • Flexible cafeteria package
    • Multinational environment, multicultural teams
    • Fruit day every other week
    • Recreation room
    • Language courses in the office
    • Birthday cake
    • Team buildings
    • Training opportunities within working hours

    Sector(s):

    • Business Supporting Centres
    • Client Support, Administration
    • IT Support
    • IT Operation, Telecommunication
    • IT Support, Helpdesk
    • Full time

    Experience required:

    • 1-3 years professional experience

    Required language level:

    All of these are:

    • English - intermediary/communicative
    • Russian - intermediary/communicative

    Job location:

    Budapest

    How to apply:

    You can apply with the  „Jelentkezem button” underneath.

    A hirdetés adatai:
    • Pozíció neve: 2nd Level Russian Service Desk Agent [ST-URSDA02]
    • Hirdető cég: Focus Consulting Kft.
    • Elsődleges kategória:
    • Terület: Budapest
    • Feladatok: Be responsible for complex tasks requiring high level of technical knowledge Works closely with Supervisors and Technical Support Specialists Provides technical training sessions to junior agents Takes part in building knowledge base articles based on in-scope support requirements
    • Elvárások: Relevant experience as L1 Service Support Representative Fluency in Russian Good knowledge in English Strong customer and team-focus
    • Elvárt végzettség: Középiskola
    • Elvárt nyelvismeret: Angol, Orosz
    • Foglalkoztatás jellege: Teljes munkaidő
    • Szükséges tapasztalat: 1-3 év szakmai tapasztalat
    • Feladás dátuma: 2018-02-19
    Állás, munka még: Focus Consulting Kft.>